IT support services contract for selected schools in the Lörrach district

Summary

The tender concerns IT support services for 10 schools in the Lörrach district from 1 January 2027 to 31 December 2030. The services include on-site system support and fault resolution, administration and maintenance of servers, network equipment, end-user devices and software, installation, configuration and maintenance of hardware and software, and documenting support requests and solutions in a helpdesk or ticketing system. The contract is a framework agreement with an initial term of two years, with two possible one-year extensions at the contracting authority’s option. Bids must be submitted electronically in German by 10 September 2026 at 14:00. Alternative bids and multiple bids are not permitted. The machine-readable notice did not include precise qualification or exclusion requirements; these must be checked in the tender documents.