Service for the Dauergrünland Monitor (DGL) and WaterMaskAnalyzer (WMA)

Summary

The tender covers two IT services: the Dauergrünland Monitor (DGL) for permanent grassland monitoring and the WaterMaskAnalyzer (WMA), hosted on the CODE-DE cloud platform. The contractor must restore system operability after incidents, maintain operational readiness through preventive measures, provide new software versions, deliver training, and perform additional services such as consulting and updating concepts or documentation. For WMA, the tenderer must describe quality assurance and project management measures, state the annual service fee, hourly and daily rates, and identify all unavoidable additional operating costs. The services start on the first day of the month following contract award, are of indefinite duration, and have a minimum term of 12 months. The submission deadline is 12 October 2026. The tender documents also set specific service levels, software and security requirements, and documentation obligations.