Collection of parking fees imposed on foreign-registered vehicles

Summary

The Municipality of Copenhagen is procuring a service to collect parking fees imposed on motor vehicles registered abroad. The service provider must send foreign vehicle owners reminders with the required content and in the appropriate language, issue follow-up notices, handle partial payments, cancel transferred claims when necessary, and provide debtor support. The estimated contract value is DKK 4.5 million and the duration is 48 months. The bidder must have turnover of at least DKK 8 million in its latest available financial year and provide at least three references for debt collection abroad from the preceding three years. The evaluation weights are price 50%, debtor support 17%, operational organisation 17%, and customer support 16%. Bids must be submitted electronically; an electronic catalogue and electronic invoicing are required.