Framework agreement for receivable collection services for Trondheim Municipality

Summary

The tender concerns a framework agreement for collection services for Trondheim Municipality. The selected contractor is expected to manage the municipality’s full collection portfolio through one provider, including municipal property fees, rent and other arrears, parking charges, start-up loans, social loans, UMS claims and overpaid wages. Tenderers must have sufficient capacity, competence and clearly documented procedures to handle all recovery areas in a professional and considerate manner. The tender deadline is 1 October 2026. Precise compliance and qualification requirements must be checked in the tender documents.