Governance information system

Summary

The tender concerns a municipal governance information system for the Municipality of Alkmaar. The supplier must deliver and implement a future-proof SaaS solution that supports the full decision-making process of the college and council, including agenda management, decision-making, publication, archiving, livestreaming, on-demand video, digital voting and integrations with municipal systems. The contract is a services contract, not divided into lots, with a planned duration of 4 years plus 6 one-year extension options. The award criteria are price and quality, with quality weighted more heavily. The price evaluation includes a ceiling and a linear scoring method. To participate, the bidder must submit the signed UEA, the signed bid form, a signed reference statement, and evidence of compliance with the exclusion grounds and qualification requirements. Key requirements include registration in the trade register, a valid NEN-ISO/IEC 27001 certificate with statement of applicability, liability insurance, relevant SaaS and municipal-process experience from the last 3 years, and compliance with the technical, security, accessibility, archiving, SLA and implementation requirements in the tender documents.