Supply and services for a customer management information system for a distribution system operator and electricity supplier (2027)

Summary

The Régie Municipale d’Électricité de Laruns is procuring a single-lot customer management information system for its roles as electricity distribution system operator and supplier. The contract covers the software modules and their configuration, interfaces, data migration, testing, deployment, user training, hosting and ongoing maintenance; optional modules include customer and supplier portals, producer management and additional works-related functions. The contract runs for five years and may be renewed five times for 12 months, up to a maximum of ten years.