Information request on group transport for Helsinki’s social services, health care and rescue services

Summary

This is a market consultation concerning planned group transport services for the City of Helsinki’s social services, health care and rescue services; it is not a contract notice or invitation to tender. The city is seeking market feedback on the planned service structure and delivery, requirements, pricing, vehicles and other relevant matters. The planned service involves regular journeys for clients from their homes or temporary family placements to service locations, residential units, day and work activities, and other services, and back. Clients may need individual assistance, accessible vehicles or other special consideration. Routes, schedules, passenger numbers and vehicle needs may change during the contract period. Market participants may submit a free-form written response by email to satu.kivimaki@hel.fi by 12:00 on 13 October 2026. Responses should identify the company and its contact details and address all or some of the consultation questions. Participation is voluntary, no compensation is paid, and responding neither commits a company to a later competition nor is a prerequisite for taking part in one.