Information request 26063 e-commerce solution

Summary

Seinäjoki City is procuring a cloud-based e-commerce system for its own use and for potential subsidiaries. The system should enable online sales for end customers, support multiple payment methods, provide customer communication and order management, and be integrable with other information and back-office systems. It must be cloud-based and accessible on mobile devices, ensuring secure operation. The supplier must actively develop the system (including updates due to changes in law) and have demonstrated experience in the public sector. The goal is to improve service accessibility, automate sales processes, and provide up-to-date reporting data to support operations and decision-making.