Personal assistance employment relationships support service

Summary

This information request aims to gather market information and facilitate dialogue for a future procurement of a personal assistant employment relationships support service. The service would support employers of personal assistants who have a disability and the parties to the employment relationship, including managing employer obligations and responsibilities, recruitment, payroll for personal assistants, and arranging related insurances and occupational health arrangements; a supervisory or advisory service may be included. Bidders are expected to demonstrate prior experience with similar services—at least 200 clients—and at least three years of experience within the last five years. Responses must be submitted by 15 October 2026 at 12:00.