Maintenance of Corporate Applications

Summary

Azkuna Zentroa in Bilbao is procuring maintenance and ongoing development services for its corporate applications. The scope includes software updates and corrective, adaptive, preventive and evolutionary maintenance, second-level user support, data quality, user and configuration administration, incident and request management, and technology advice on improvements. The Mediateka management systems AbsysNET and Ubintia, the Prisma maintenance system and MagicInfo screens are excluded, as are hardware maintenance, first-level user support and systems operations. No lots are specified.