AI-enabled digitalisation of municipal service management in Don Benito

Summary

Don Benito City Council is procuring the upgrade of its existing municipal-services digitalisation platform with advanced artificial-intelligence features. The integrated contract covers software and licences, configuration, integration with the case-management system and electronic office, production deployment, user training, and maintenance, support and warranty. It is not divided into lots. Delivery is scheduled over 20 weeks, followed by at least 12 months of maintenance, support and warranty; the maximum budget is €289,010.50 excluding VAT.