Supervision and concierge services at municipal sports facilities and opening and closing school playgrounds

Summary

Granollers City Council is seeking a contractor for a one-year service, from 1 December 2026 to 30 November 2027, to supervise and provide concierge services at municipal sports facilities on weekends and public holidays, and to open and close school playgrounds on weekends, public holidays and school discretionary days. No extension is planned, and the contract is not divided into lots. At sports facilities, the contractor must provide a concierge whenever a facility is open, usually arriving 90 minutes before the first scheduled match or event. Duties include opening and securing premises, operating alarms and essential systems, assisting users and event organisers, monitoring proper use, managing keys and changing rooms, preparing and clearing sports areas and equipment, carrying out light cleaning, and reporting incidents and service updates. The facilities include three municipal football grounds, the Club Bàsquet Granollers sports hall and, when required, other municipal sports sites. School playgrounds must be open from 11:00 to 20:00 from April to September and from 10:30 to 17:30 from October to March; they are closed in August. The listed playgrounds are at six school sites in Granollers. Sports-facility staff may also open or close a school playground if it is less than 500 metres away. The estimated volume is 2,796 hours, requested according to actual needs; the City guarantees no minimum number of hours and pays only for hours delivered and evidenced. The maximum unit price is €17.42 per hour excluding VAT, for both daytime and nighttime work. The maximum budget is €48,706.32 excluding VAT, plus €10,228.33 VAT, totalling €58,934.65. Price is worth up to 90 points, and relevant communication and conflict-resolution training for every assigned worker is worth up to 10 points. Training scores are 2.5 points for 1–5 hours, 5 points for 6–10 hours and 10 points for more than 10 hours. Bidders must declare that they meet the stated turnover and comparable-service experience thresholds, comply with the required legal and other conditions, and submit one signed electronic tender with a price and cost breakdown and a training offer. The successful bidder must provide sufficient staff, cover absences, appoint a coordinator and maintain a working 24-hour emergency contact number; hold civil liability insurance of at least €600,000 per claim and per year; and ensure that staff who regularly have contact with minors hold the required negative register certificate. The bidder must also comply with applicable labour, social-security, workplace-safety, environmental and other declaration requirements. The tender deadline is 27 October 2026 at 14:00.