Supply, installation and maintenance of load balancers

Summary

The procurement covers the supply of eight new physical load balancers and their management platform, plus installation, configuration and commissioning at SELAE data centres in Madrid. The contractor must migrate the configurations of 140 services from the existing load balancers, carry out the required testing and knowledge transfer, and train six SELAE technicians. The contract also includes technical support, preventive and corrective maintenance, supply and installation of software updates, spare parts and specialised technical assistance for complex issues. The equipment must have a three-year warranty, and software must be updated at least once a year. The solution must meet the detailed technical requirements in the tender documents, including availability, performance, security and compatibility with the existing infrastructure. Manufacturer-certified technicians must carry out the work, and at least two highly certified specialists must provide specialised support.