Maintenance of the Kardex medication storage and dispensing systems at Rafael Méndez University Hospital

Summary

The tender concerns comprehensive maintenance of the automated medication storage and dispensing systems (Kardex) at Hospital General Universitario Rafael Méndez. The work includes preventive maintenance, fault diagnosis and repair, and technical assistance for the hospital pharmacy. The contract runs for one year and may be extended for up to four years. The estimated total contract value is EUR 46,039.31, and the tender budget is EUR 11,141.51 including VAT. Bidders must be authorised and have qualified staff to maintain the equipment, as well as a current agreement with the manufacturer for official technical service and original spare parts. Evidence of economic and technical capacity is not required in this procedure. The bid must be submitted electronically as a single file with the required declarations and annexes. Price carries up to 80 points; additional points are available for faster fault resolution, quicker on-site response and extra annual preventive inspections. Technical support and telephone fault reporting are available Monday to Friday, 08:00–17:30.