Integrated ticketing services solution

Summary

English: This procurement concerns a joint, cloud-based SaaS ticketing solution for selling admissions at Institut Municipal Reus Cultura (IMRC) in cooperation with the Consorci del Teatre Fortuny and Consorci del Teatre Bartrina. The contract covers deployment of an integrated cloud ticketing system, rental of front-end equipment (PDA devices, thermal printers, laptops), and all associated services (technical support, training, user onboarding, and additional consulting and support services). The contract is four years initially, with a possible extension of up to one additional year, and involves coordination among IMRC, Fortuny Theatre, and Bartrina Theatre. Evaluation criteria include price proposals and a range of technical, quality, environmental, and service-level considerations. The procurement is not divided into lots due to the integrated nature of the service; DEUC and related documentation must be provided, and bidders must meet specified solvency, experience, personnel, and data protection requirements during the bid process.