Ticketing and seating services for Espai Ter

Summary

The tender concerns the provision of ticketing and seating services for Espai Ter, including staff recruitment and training, scheduling, and coordination with Espai Ter management for ticket sales, seating assistance, and related duties at Espai Ter and associated spaces. The contract requires staff to be exclusively employed by the contractor, adherence to Espai Ter procedures and safety protocols, and timely planning and notification of service needs. The anticipated annual workload is 2,000 hours (750 hours of ticketing and 1,250 hours of seating), with a minimum service of five hours for each shift; the engagement includes organizational planning, quality control, and invoicing oversight. The supplier must demonstrate experience in live arts or conference/event contexts and ensure proper staffing, uniforms, training, and compliance with labor, safety, and data protection requirements, as well as coordination with Espai Ter production and management for schedules and events.