Supply and adaptation of hearing aids for Ibermutua insured workers

Summary

The tender concerns the supply and adaptation of hearing aids for Ibermutua insured workers across all Ibermutua centers. The devices come in two modalities: aurAL (one hearing aid) and binaural (two hearing aids simultaneously). Devices must meet technical specifications (Sirius platform, 48 processing channels at 8 kHz, MoreSound Intelligence 2.0 AI engine, DNN 2.0, 4D sensors, movement detection). Connectivity includes Bluetooth LE Audio / Auracast, direct streaming (iOS/Android), Oticon Companion app, telecoil; battery: Li-ion, 24-hour autonomy, fast charging 30 minutes for 8 hours use; Additional features: tinnitus SoundSupport, CROS/BiCROS, hydrophobic coating. Warranty: at least 5 years, covering manufacturing defects, electronics and housings; audiological control study and report, remote adjustments if needed. The contract lasts 12 months (with possible extensions) across the national territory. Budget: base 35,000 € excluding VAT; VAT 3,500 €; total 38,500 €; maximum possible modification 20% (Art. 204 LCSP) and unit increase up to 10% (Art. 301 LCSP), potentially up to 45,500 €. Unit prices: aurAL 2,000 €, binaural 4,000 €. Price is the main award criterion; additional points awarded for warranty, 30-day satisfaction, free batteries for 5 years, free charger, replacement hearing aid, and national coverage. The contract is non-splittable into lots. The bidder must provide all required evidence. Solvency requirements are waived; the evaluation emphasizes price and value-added aspects for the best quality-price ratio.