Renewal of official technical support and extended warranty for IBM Power 10 servers and FlashSystem 5200 storage systems

Summary

The tender covers renewal of official manufacturer support and extended warranties for IBDigital’s IBM Power 10 servers and IBM FlashSystem 5200 storage systems, divided into two separate lots. Bidders may tender for either or both lots. - Lot 1 covers IBM Power 10 server hardware support and software updates for 12 months. Hardware support includes remote and on-site assistance 24/7 and original replacement parts; software support provides access to security fixes, firmware updates and new versions of IBM i, PowerVM and PowerHA. - Lot 2 covers four FlashSystem 5200 control enclosures, four expansion modules and 44 disks for 36 months. It includes replacement of failed components with new original parts, as well as critical storage firmware updates and security patches. Supply and activation of the support coverage must be completed within 15 calendar days of contract signing. The total estimated budget is EUR 291,085.54 excluding VAT: EUR 195,364.85 for Lot 1 and EUR 95,720.69 for Lot 2. Price is the sole award criterion. The bidder must hold at least IBM Gold Partner status for both lots. The tender documents state that the original contract notice was annulled and the procedure rolled back for corrections: two unnecessary software support lines were removed from Lot 1 and its budget was reduced. Check the corrected tender documents for the current submission deadline and procedure status.