Maintenance service for Hewlett Packard servers of the Provincial Government of Alicante

Summary

The tender covers one year of maintenance for 16 Hewlett Packard servers operated by the Provincial Government of Alicante. The service includes technical support, fault repair, free replacement of necessary parts, official HP manufacturer support, remote diagnostics and, where required, next-business-day on-site assistance. Coverage is required on working days from 8:30 to 17:30, and from 8:30 to 14:30 in July and August. The budget is EUR 50,000 including VAT. Bidders must submit a complete electronic tender, a technical maintenance memorandum and a self-declaration. Price carries up to 90 points, while extending the coverage period by two hours carries up to 10 points.