Travel agency service tender for the Castellón Port Authority

Summary

This tender concerns the provision of travel agency services for the Castellón Port Authority. The service includes booking and issuing (transport tickets, accommodation vouchers, car rental and boarding passes), modifications and cancellations, and handling travel documents. It also provides traveler assistance, reporting and support throughout the trip, including emergencies, and other related services under the contract. The contractor must provide 24/7 support and a single contact point and ensure compliance with APC requirements and handling of related insurance arrangements.