Maintenance, support and further development of citizen-service ATMs in Eivissa

Summary

The tender concerns multi-year preventive, corrective, adaptive and evolutionary maintenance, support and further development of citizen-service ATMs installed in the municipality of Eivissa. The services include warranty extension for all ATM components, software and security updates, regulatory adaptations, functional and technical support for authorized municipal users, and an annual 60-hour allowance for new developments and services for the included software modules. The estimated value is EUR 10,367.28 and the submission deadline is 21 September 2026. Economic and technical professional capacity does not have to be separately demonstrated, but the bidder must have the required business or professional authorization, submit a complete electronically signed offer, provide a cost breakdown, and meet the declaration, tax, social security, labor, insurance, data protection and occupational safety requirements. The offer includes prices for preventive/corrective/adaptive maintenance and evolutionary services, as well as a proposed incident-resolution time.