Chromium X equipment maintenance service

Summary

The tender covers maintenance of one Chromium X instrument manufactured by 10x Genomics at the F.S.P. CNIO in Madrid. The contract is for 12 months, with a possible extension of up to 12 additional months. The estimated value is EUR 26,500 excluding VAT, while the initial tender budget is EUR 13,250 excluding VAT. The supplier must be expressly authorized by 10x Genomics, provide qualified manufacturer-trained technical staff and the necessary service equipment, and deliver incident management, remote technical support, replacement equipment, consumables and relevant software or firmware updates. Remote support must be available on working days from 9:00 to 18:00, and defective equipment must be replaced within five working days. Price is the only award criterion, with a maximum of 100 points. The tender must be submitted electronically in one submission package.