Support services for the corporate storage system based on NetApp

Summary

The tender covers support services for EITB Media’s three existing NetApp FAS2720A storage systems. The contractor must update the ONTAP operating system, including planning, implementation, validation and commissioning, and extend the hardware and software support for the three systems and their expansions for 12 months from 31 October 2026. The required support model is NetApp SupportEdge Standard Part Replace 24x7, 4hr. The bid is due by 25 September 2026. Participation requires a service coordinator, appropriate information-security certification, a compliant financial offer and delivery of labour, social-security and occupational-safety documentation during contract performance.