Fixed and mobile telephony services with device supply for the municipal parking company of Las Palmas de Gran Canaria

Summary

The tender covers fixed and mobile telephony, M2M communications, a virtual switchboard, call analytics, recording and transcription, SMS services, and the supply of mobile and desk phones. The contractor must provide, implement, configure, operate, support, maintain and develop the services for three years; the contract may be extended by two years by mutual agreement. The estimated value is EUR 477,928.00 excluding IGIC and the initial budget is EUR 290,208.43 excluding IGIC. The company must meet the telecommunications operator registration requirement, the minimum turnover requirement of EUR 477,928.00 and the minimum previous experience requirement of EUR 66,909.92. The tender must include all required services and products, and unit prices may not exceed the stated maximum prices. Price is the main award criterion, while additional points are available for automatic call transcription capacity and English-language transcription. The tender submission deadline is 28 September 2026.