EU-wide procurement of a framework agreement for an information-security awareness programme

Summary

The tender concerns a two-year framework agreement for an information-security awareness programme, including phishing simulations and e-learning for up to seven public-sector clients and a maximum of 8,000 users. The supplier must implement the solution by 30 October 2026, provide encrypted data transfer, GDPR-compliant processing and fully anonymised phishing-simulation reporting, and provide administrative support, advice and incident support. The initial contract starts on 1 November 2026, may be extended once for 12 months, and has a maximum call-off volume of EUR 250,000 net. Offers must be submitted electronically by 5 October 2026 at 10:00.