Provision and operation of a hosted email solution (SaaS) for DAAD external user groups

Summary

The tender concerns the provision, implementation, migration and operation of a hosted email SaaS solution for DAAD external user groups. The solution must support approximately 2,000 users, multiple domains, personal and shared mailboxes, mobile use, secure authentication, backup, data portability and compliant support. Development and training services may also be ordered when required. This is a framework agreement with one company, with an estimated maximum total volume of EUR 200,000 net. The service starts on 16 November 2026; the initial term runs until 15 November 2027 and may be extended five times by one year, with a final end date of 15 November 2032. Offers must be submitted by 22 October 2026 at 12:00. Price accounts for up to 30 points, the concept for 45 points and the team for 25 points.