Security and special-assignment services at Town Hall E5

Summary

The procurement covers guarding services with special duties at the Town Hall E5 administrative building in Mannheim from 1 January 2027 to 31 December 2030. The contractor must staff the entrance post on weekdays from 06:00 to 20:00: one security officer from 06:00 to 08:00 and from 16:30 to 20:00, and two officers from 08:00 to 16:30. Duties include controlling visitors and deliveries, opening and closing the building, operating the lighting, conducting patrols, managing keys and visitor passes, operating security equipment, responding to alarms and recording incidents. Additional supervision must be provided for special events when requested; approximately 20 events are anticipated over the four-year term. The bidder must provide a suitably qualified and sufficient workforce, complete the mandatory site visit and submit a price offer. The site visit must be arranged by telephone in advance. The service period and shift hours are specified; additional event work is paid at the applicable hourly rate, with relevant weekend, public-holiday and night-work supplements.