Framework agreement for inter-hospital patient transport services

Summary

The procurement is for a 48-month framework agreement for non-emergency patient transport between hospitals in Ghent. The five lots cover stretcher transport on weekdays and Saturdays, on Sundays and public holidays, and at night; they also cover seated patient transport by taxi and wheelchair transport in vehicles adapted for wheelchair users. Stretcher transport is carried out using the referring hospital’s ambulance, accompanied by two staff members from that hospital. The total framework value is capped at EUR 802,443.24. Bids must be submitted electronically by 10:00 on 21 October 2026. Bidders must demonstrate the required insurance cover and positive equity; Lots 1–3 require a valid permit for non-emergency patient transport for each ambulance used. The bid must include a service approach plan of no more than five pages. The award weighting is 60 points for price, 30 for service quality and 10 for sustainability; bidders must score at least 18 out of 30 for service quality.