Research services and survey tool for member and market research

Summary

The procurement covers two lots: expert services to prepare, conduct and analyse member and market research, and the provision of an online survey tool. Under the first lot, the contractor will support research design, sampling frameworks and questionnaire development, conduct analyses and interpret the results. Research may cover areas such as campaigns, communications, image, public opinion, customer satisfaction, participation, awareness, employer branding and economic impact. Under the second lot, the survey tool must be accessible via desktop and/or smartphone, allow users to create, program and send questionnaires independently, and export data in common formats, including Excel, CSV and/or SPSS. This is a framework agreement with one contractor. Bids may be submitted for both lots, up to a maximum of two lots, and must be submitted electronically by 19 October 2026 at 14:00. Check the tender documents for the precise qualification, compliance and exclusion requirements.