Real-time IT infrastructure monitoring tool

Summary

The tender concerns the acquisition of a real-time IT infrastructure monitoring tool. The solution must support the collection and analysis of system and network metrics, as well as the management of alerts and notifications. The contract also includes maintenance and support services, technical expertise and training. It is a framework agreement with a maximum duration of four years and a maximum value of EUR 8,100,000. The tender submission deadline is 1 October 2026 at 14:00. Evaluation covers administrative and commercial conditions at 10%, the proposed services and their quality at 25%, fitness for the requirements at 20%, price at 30%, and pricing policy and permitted options at 15%.