Implementation of an Electronic Customer Service System at the Yntka Indoor Swimming Pool in Rybnik

Summary

The City of Rybnik’s Municipal Sports and Recreation Centre is procuring a complete Electronic Customer Service System (ESOK) for the Yntka indoor swimming pool in Rybnik. The single, integrated supply includes software and IT equipment, installation and cabling, access-control gates and readers, electronic locker locks, 100 pool wristbands with transponders and 2,000 contactless subscription cards, as well as training, documentation, warranty and post-implementation support. The system is to use a central database hosted on the buyer’s server and include a perpetual licence and an open, documented API; delivery and implementation are to be completed within five weeks of contract signature.