Oùra System Management

Summary

The tender concerns management of the Oùra regional public transport ticketing and digital services system. The work includes keeping the system operational; maintaining and monitoring central and terminal ticketing equipment; managing regional and local test platforms and interoperability testing; managing content and commercial operations for the oura.com website and mobile app; administering the journey planner and regional mobility data register; responding to customer enquiries; and managing ticketing services and equipment for regional networks. The equipment estate covers approximately 4,048 items; this figure is indicative. The initial contract term is 48 months, with two possible 24-month extensions, for a maximum total term of 96 months. The maximum contract value over the full term is EUR 40,000,000 excluding VAT. Offers must be submitted electronically. The evaluated final price is calculated as 80% of the VAT-inclusive fixed-price schedule total plus 20% of the VAT-inclusive estimated-quantity schedule total. The submission deadline is 21 October 2026 at 12:00, and offers must remain valid for 8 months.