IT outsourcing for the CCIR Paris Ile-de-France group: call center and user support and local IT support services

Summary

This tender concerns IT outsourcing for the CCIR Paris Ile-de-France group, including the operation of a call center, user support, and local IT support services. The bidder must provide services covering call center operations, user support, and local IT support. The objective is to ensure a stable, secure, and cost-efficient IT and user support. The procurement is open; tender submission deadline is 28 October 2026 at 12:00. The framework maximum amount is EUR 2,600,000; the estimated total contract amount is EUR 2,300,000; CPV code 72610000.