Acquisition of a resource-planning tool for Alliance Professionnelle Retraite Agirc-Arrco customer relations centres

Summary

The GIE Alliance Professionnelle is procuring a single SaaS resource-planning solution for the customer relations centres of Alliance Professionnelle Retraite Agirc-Arrco. The contract includes analysis of each centre’s technical prerequisites, hosting, integration with members’ HR systems, corrective, evolutionary and regulatory maintenance, support, reversibility services and user training. This is a single-lot framework agreement for 36 months, with a maximum value of EUR 250,000 excluding VAT.