Procurement of an electronic appointment booking system for social and healthcare services

Summary

The Eastern Uusimaa wellbeing services county is procuring an electronic appointment booking software service for primary healthcare, dental care and social services. The service will let users book, cancel, reschedule and confirm appointments, view existing appointments and manage bookings on behalf of another person. The procurement is not divided into lots; its estimated value is €600,000 excluding VAT over four years, including the software service, implementation and expert services. The contract will run for a fixed two-year term and then continue indefinitely.