Expert services for the Luukku customer service portal and Matrix42 (formerly Efecte)

Summary

The procurement covers expert services for the Luukku customer service portal and the Matrix42 platform, formerly known as Efecte, for Helsinki City’s service centre enterprise. The contracting authority intends to select one supplier and conclude a contract. The estimated value is EUR 800,000 over a 48-month period. The tender deadline is 30 October 2026. Detailed technical, qualification, suitability and compliance requirements were not included in the machine-readable notice and must be checked in the official tender documents.