Home Safety Devices, Alarm Receiving Service and Alarm Receiving System

Summary

The tender covers home safety devices, an alarm receiving service and an alarm receiving system. The devices include safety telephones and accessories, a location-enabled safety wristband, and a door monitoring solution for communal living. The alarm receiving service must operate around the clock every day, receiving alarms, making a preliminary assessment of the need for assistance and forwarding requests to safety responders. The contracting authority intends to select one supplier as the framework agreement partner. The initial framework term is two years, after which the agreement continues indefinitely; the continuous service for the alarm receiving system is also indefinite. The estimated contract value is EUR 3,700,000, and the tender submission deadline is 21 September 2026 at 13:00 UTC. Precise qualification and compliance requirements must be checked in the tender documents.