Reception service for Sareb’s corporate headquarters

Summary

Sareb is procuring an on-site reception service for its corporate headquarters in Madrid. The service covers weekday reception from 08:00 to 20:00, including visitor assistance and initial access control, switchboard and call handling, meeting-room support, mail and parcel handling, incident coordination and administrative support. The planned staffing comprises two receptionists and 3,472 service hours per year; the initial term is 12 months, with two possible 12-month extensions. The contract is not divided into lots.