Handling and dispatch of documents for Ibermutua claims against third parties

Summary

Ibermutua is procuring a document handling and dispatch service for claims against third parties, covering claims for undue benefits (an estimated 2,650 cases), improperly provided healthcare expenses (800) and employer liability (100). The service includes printing letters, personalising and enveloping them, and preparing certification forms, for an estimated total of 3,550 claim communications per year. The contract is not divided into lots and has an initial term of 12 months, with one possible 12-month extension.