Home telecare service in Llucmajor

Summary

Llucmajor City Council is procuring a home telecare service throughout the municipality, with around 150 current users and an estimated monthly demand of about 100 basic and 100 advanced service users. The service includes 24-hour connection to an assistance centre, home terminals and remote-control units, emergency response and follow-up; the advanced option may also include mobile telecare, geolocation and peripheral safety sensors. The contract has a three-year initial term, with annual extensions of up to three additional years, and is not divided into lots.