Cloud hosting and maintenance of Ronda municipal applications

Summary

The Ronda City Council is procuring a single, non-lot service contract for cloud hosting, support, maintenance and updates of its municipal applications: tax management and the citizen tax portal, the population register, the property and asset inventory, the municipal cemetery, social services, human resources and payroll, time and attendance, and the employee portal. The service includes incident and user-query handling, corrective and adaptive maintenance, and necessary updates to keep the applications operating. The initial term is two years, with one optional two-year extension.