Comprehensive digital accessibility and inclusive language assessment, monitoring and improvement service

Summary

Renfe is procuring a 36-month service to assess, monitor and improve digital accessibility and inclusive language across the group’s digital assets. The scope covers websites under renfe.com, ROA and spanishluxurytrain.com, as well as the Renfe, Renfe Cercanías and Playrenfe mobile apps on iOS and Android. The service includes automated and manual checks, audits and official reports, technical advice, continuous monitoring, and analysis of gender perspective and inclusive language; website monitoring must cover at least 700 pages each week. The contract is not divided into lots and has an estimated value of EUR 618,000 excluding VAT.