SOC/MDR service and cybersecurity tools tender for the City Council of Cartagena

Summary

The tender concerns the renewal, evolution, and substantial enhancement of the City of Cartagena's Security Operations Center (SOC) service and related cybersecurity tools to enable an advanced protection model. It includes a next-generation SIEM, MDR, EDR/XDR, digital surveillance, and SOAR automation, with 24/7 managed operations, data sovereignty within the EU, and a plan to migrate from existing tools. The contract covers provisioning for 1200 endpoints and 200 servers, approximately 25 data sources, and a three-year duration including transition from current systems, with training and knowledge transfer obligations.