INECO corporate SAP platforms administration service

Summary

The tender concerns the comprehensive technical management service for Ineco's corporate SAP platforms, including SAP Basis, security, identity and access management, maintenance and evolution across SAP S/4HANA Rise Cloud Private Edition and SAP SuccessFactors EC/ECP, with associated components. The service comprises a base line (continuous management) and a variable line (on-demand work), governance and service level agreements (ANS), and a training plan. The procurement will be evaluated on price and quality, and will be delivered under a unified governance model coordinating with SAP. The contract aims to ensure availability, continuity and compliance of the SAP platforms across business processes.