Maintenance service for the sound garden project at Vall d’Hebron University Hospital

Summary

This tender concerns the maintenance service contract for the sound garden project at Vall d’Hebron University Hospital. The contract aims to provide preventive and corrective maintenance of the sound system, remote monitoring, updates to sound content, specialized technical assistance, and periodic reporting, with potential for service evolution as needed. The bidder must have a team with a degree in Music or equivalent qualification and relevant experience in maintaining hospital or similar environments’ sound systems. The platform must support remote management, operate with offline memory and real-time monitoring, and ensure security via JWT authentication and HTTPS encryption. Maintenance of ECLER PLAYER ZERO devices is mandatory, with capabilities for reliable, 24/7 playback and JSON protocol integration. CSR aspects include stable employment and inclusion of people at risk. The contract duration is 01 October 2026 to 31 December 2026, and the budget is 3,400 EUR excluding VAT (4,114 EUR including VAT).