Technical specifications for the procurement of a platform for training and development in transversal skills for Metro de Madrid, S.A.

Summary

The tender concerns the procurement and deployment of an online, integrated training platform to develop transversal skills (leadership, communication, teamwork, critical thinking, digital skills) for about 1,600 Metro de Madrid employees. The contractor shall provide 1,600 licenses, at least 400 courses, multilingual content (Spanish and English), and integration with Metro de Madrid's Moodle LMS via SSO. The platform will deliver 24/7 access, personalized itineraries, analytics and KPI reporting, and admin/user guides in Spanish. The contract includes onboarding and closing events, cybersecurity and data protection requirements, a fixed price with cost controls, a 24-month execution period with possible extension of up to 12 months, and semi-annual invoicing. Deliverables include a complete implementation plan, KPIs, and regular progress reports.