Supply and services for an integrated electronic administration platform

Summary

The tender concerns the supply and services for an integrated electronic administration platform. The contractor must provide the platform, deployment, configuration, data migration, maintenance, technical support, updates and evolution over the contract term. The platform is to support municipal administrative management, electronic handling of procedures, and electronic relations between the city council, citizens, businesses, and other public administrations. It must offer a unified management environment that integrates at least the following functionalities: case/workflow management, document management and archiving, general electronic registry, management of interested parties and territory, electronic signature, management of collegial and single-person bodies, citizen portal, notifications and electronic communications, administrative interoperability, transparency, data analysis and utilization, platform administration, task and alerts management, and asset management. The contract includes licensing and support, including migration, training, and maintenance throughout the contract period, with potential upgrades and developments.