Cubas de la Sagra Municipal Consumer Information Office (OMIC)

Summary

The contract concerns the provision of the Cubas de la Sagra Municipal Consumer Information Office (OMIC) service. The contractor will provide information and advice to consumers, mediate in the defence of consumer rights, and guide outcomes; register and process complaints and handle related documentation. The service is to be provided at the Centro de Artes Escénicas 'Juan Pérez Zuñiga' in Calle de la Nave, Cubas de la Sagra, Madrid; working hours are 16:30–19:30, two days per month (1st and 3rd weeks). The maximum contract duration is four years. Price is the main award criterion (80 points) with up to 20 points for extended hours. The tender invites specific bidders and details are in the tender documents.