Oracle software support and maintenance service for Mutua Universal’s information systems

Summary

The tender concerns Oracle software support and maintenance for Mutua Universal’s information systems. The contract is for 12 months, with one possible 12-month extension, and an estimated value of EUR 991,000 excluding VAT. The maximum base tender budget is EUR 495,500 excluding VAT and EUR 599,555 including VAT. Support is delivered remotely from the manufacturer’s offices, with software made available for download over the Internet. Price is the only award criterion and is worth 100 points. The successful contractor must comply with information-security, data-protection, employment and equality obligations; subcontracting is not permitted, except for the manufacturer’s international providers used for 24/7 support as described in the tender documents.