Establishment of a framework agreement for the supply of usage rights and associated services for municipal management software in SaaS mode for local authorities in the Balearic Islands

Summary

The tender covers a framework agreement for supplying usage rights and associated services for municipal management software in SaaS mode to local authorities in the Balearic Islands. The supplier must provide implementation, configuration, data migration, training, maintenance, support, updates, integrations, security, business continuity and data return at the end of the service. The procurement is divided into three lots: population register and elections software, tax management software, and asset management, accounting and invoice registration software; one company will be selected for each lot. The framework agreement has an initial term of 2 years, with two possible extensions of up to 12 months each, for a maximum total term of 4 years. Bids may be submitted for selected lots only. Evaluation covers the quality of the technical proposal, the project plan, price, coverage of municipalities with more than 20,000 inhabitants and data-centre classification; lot 2 additionally includes operational integration with the Tax Agency of the Balearic Islands. The estimated total value in the structured metadata is EUR 5,918,772.98 and the tender submission deadline is 16 October 2026.